Our Services

At Focus, we don't believe in one-size-fits-all solutions. Everything we do is tailored to the specific needs and budgets of individual clients, and we take enormous care to develop an in-depth understanding of your business and your long-term commercial objectives.

By building a strong working relationship with you and your team - and delivering expert interventions that generate practical results and value - we aim to give you a genuine and sustainable competitive advantage in an increasingly crowded market. Here is an overview of the key support functions and hotel management services we offer:


Revenue Management

Rooms management is one of the most important aspects of revenue generation, and requires a high level of operator skills and training. We use both external and internal monitoring systems to ensure that we maximise the business potential of the rooms business.

More on Revenue Management >>


Sales and Marketing

These are two separate and distinct areas of the business, and require a good understanding of the local market place that the business is operating in. Large budgets can be used up quickly providing little or no return if not managed carefully.

More on Sales and Marketing Management >>


Operational Control

Effective day-to-day management is crucial to a successful business. We will review all of these aspects to ensure that the focus and energy of the team are directed to the right areas of the business.

More on Operational Control Management >>


People and Talent

As this is one of the highest areas of cost, we ensure the right people skills and knowledge are in place to develop the business.

More on People and Talent >>


Financial Management

We have best practice financial management tools in place to ensure the smooth control of the business.

More on Financial Management >>



Ensuring that all purchases for the business are made at best market prices from a list of nominated industry suppliers.

More on Procurement >>


Legislation and Compliance

Recognising the increasing amount of legislation on the books and the need for any business to be fully up to date with procedures in place to protect its customers, employees and directors, we can support and use external consultants to ensure compliance.

More on Legislation, Policies and Procedures >>


Property Development

We can help identify requirements and develop plans for refurbishments, building works and re-development. Handling the process from planning application through to completion we can identify issues and cost overuns before they become critical and make sure the hotel sees the maximum postitive impact on profitability and the best return on investment.

More on Property Development >>