Our Services
At Focus, we don't believe in one-size-fits-all solutions. Everything we do is tailored to the specific needs and budgets of individual clients, and we take enormous care to develop an in-depth understanding of your business and your long-term commercial objectives.
By building a strong working relationship with you and your team - and delivering expert interventions that generate practical results and value - we aim to give you a genuine and sustainable competitive advantage in an increasingly crowded market. Here is an overview of the key support functions and hotel management services we offer:
Rooms Management
Rooms management is one of the most important aspects of revenue generation, and requires a high level of operator skills and training. We use both external and internal monitoring systems to ensure that we maximise the business potential of the rooms business.
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Sales and Marketing
These are two separate and distinct areas of the business, and require a good understanding of the local market place that the business is operating in. Large budgets can be used up quickly providing little or no return if not managed carefully.
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Operational Control
Effective day-to-day management is crucial to a successful business. We will review all of these aspects to ensure that the focus and energy of the team are directed to the right areas of the business.
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Human Resources
As this is one of the highest areas of cost, we ensure the right people skills and knowledge are in place to develop the business.
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Financial Management
We have best practice financial management tools in place to ensure the smooth control of the business.
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Group Purchasing
Ensuring that all purchases for the business are made at best market prices from a list of nominated industry suppliers.
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Legislation
Recognising the increasing amount of legislation on the books and the need for any business to be fully up to date with procedures in place to protect its customers, employees and directors, we can support and use external consultants to ensure compliance.
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Building Refurbishment and Development
We can help identify requirements and develop plans for refurbishments, building works and re-development. Handling the process from planning application through to completion we can identify issues and cost overuns before they become critical and make sure the hotel sees the maximum postitive impact on profitabilty and the best return on investment.